 |
 |
 |
 |
 |
 |
 |
 |
© CT INFORMATICA S.R.L. | IT for business Via Pelusia, 125 | 41100 Modena Italy Tel. +39 059 373530 | Fax +39 059 372988 info@ctinformatica.com P.Iva | C.F. 02821760366 |
||
 |
 |
||
| FOR is conceived in order TO RECORD and MONITORARE the TELEPHONE CALLS ENTERING AND OUTGOING from your telephone exchange, SUBDIVIDED FOR INSIDES and at the same time TO OPTIMIZE the TELEPHONE EXPENSE allowing you to execute statistics and controls take care of to you. The new integral software that to the functionality of telephone analyzer that one of adviser, programmed in order TO REDUCE the business telephone COSTS. The advent of the new telephone managers renders today more difficult for the company to understand which it is between all the more convenient. SIMPLE and IMMEDIATE the program is constructed in order to concur with all the customers, experts and not of software, to approach itself Guardian 2000 For in simple and intuitivo way. IT DOES NOT WEIGHT DOWN YOUR COMPUTER Guardian 2000 FOR is divided in two programs; characteristic that concurs with the SERVEUR to work together to your programs without to slow down the performances of your computer. Technical Details MODULE STANDARD FUNCTION MULTICENTER function SERVER/CLIENT concurs to interrogate the database of the calls from every emplacement CLIENT. MANAGEMENT PRESS the press function visualizes and prints the executed and received calls. They are implementabili $R-a.richiesta of the customer search filters. BUDGET SOCIETY Guardian 2000 For executes a comparison between a set up budget and the calculated expense, informing when the ADOPTED A POSITION value has been caught up. TELEPHONE OPERATING COMPARISONS BETWEEN Guardian 2000 For have like characteristic the comparison between various carrier. The program will suggest carrier the more convenient to you for your tipologia of traffic. ASSOCIATIONS NUMBERS COUNTRIES the program associates in automatic rifle to the telephone number called or calling with the locality from which the call comes. FUNCTIONS SOFTWARE MANAGEMENT MULTICARRIER PERSONALIZZABILE COMPARISON RATES TELEPHONE MANAGERS ANALYZER TIPOLOGIA OF TRAFFIC and INDIRIZZAMENTO On CONVENIENT MANAGERS MORE CONTROL TELEPHONES EXCHANGE FROM an ONLY COMPUTER CLIENT SHARES ARCHES YOU to IT OF NET WORKS WITH a SERVEUR SQL WORKS WITH ALL SYSTEMS OPERATED to YOU MICROSOFT WINDOWS DOCUMENTATION BUSINESS TELEPHONE COSTS RECORDING OUTGOING ENTERING TELEPHONE CALLS AND WARNING SERVICE AUTOMATIC RIFLE ATTAINMENT THRESHOLD DEBITS IMPOSTABILE From the CUSTOMER MODULE CALL CENTER. |
 
GuardianCallCenter allows the full controllability of the operating activity of the telephone ones. Through a simple interrogation the administrator of the call-center can visualize the job carried out with the set up tempistiche. Through a statistical panel it is possible: To visualize in medium time of answers the time of activity of the single operator the number of pauses of operating the analyses of the calls step for Call step center only reveals one indispensable instrument for a servicing of the XXI° CENTURY *** for the telephone exchanges qualified to the income of the group!! MODULE AUTOMATIC MANAGEMENT CALLS IN ENTRANCE the management module contacts, allows to integrate to the servicing one preinformation in such way to concur one better tempistica than answer of the operator and one greater informative capillarity. Through a database locale/rete for the search of the information, information to the arrival of the call in income can be obtained as an example (***):: Last products acquire from the customer book keeping Position to you Produced in attendance CALL CENTER AUTOMATIC RIFLE See of continuation the operation: arrival of the call in income the software searches of the inserted information of the customer in the database, with the automatic opening of a mask that encloses all the information.In such a way the operator is ready in order to answer having the complete picture of the position of the customer |
site by madidus | HTML | CSS